Datenschutzerklärung

Last Updated: July 6, 2026

At ERMANARIC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, purchase our products, or communicate with us.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our website and services:

Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment Information

  • Payment details necessary to complete your purchase
  • Transaction confirmation
  • Billing information

Note: We do not store your complete payment card details. Payments are processed securely by trusted payment providers.

Account Information

  • Username
  • Password
  • Account preferences
  • Security settings

Order Information

  • Products viewed
  • Shopping cart items
  • Wishlist items
  • Purchase history
  • Returns, exchanges, and cancellations

Communications

Information you provide when contacting customer support, sending emails, or submitting inquiries.

Device and Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookies and similar technologies
  • Website usage data

How We Collect Information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.
  • Automatically through cookies and similar technologies when you browse our website.
  • From trusted service providers that assist us in operating our business.
  • From marketing or business partners where permitted by law.

How We Use Your Information

We use your personal information to:

Process Orders

  • Process payments
  • Fulfill orders
  • Arrange shipping
  • Manage returns and exchanges

Manage Your Account

  • Create and maintain your account
  • Save your preferences
  • Provide order history
  • Improve your shopping experience

Customer Support

  • Respond to inquiries
  • Resolve issues
  • Provide assistance

Marketing

With your consent where required, we may send promotional emails, newsletters, special offers, and product updates. You may unsubscribe at any time.

Improve Our Website

We analyze website usage to improve our products, services, website performance, and customer experience.

Security

We use your information to detect fraud, prevent unauthorized access, protect our customers, and maintain the security of our website.

Legal Compliance

We may process your information to comply with legal obligations, enforce our policies, or respond to lawful requests from authorities.

Sharing Your Information

We may share your personal information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Customer support providers
  • Website hosting providers
  • Cloud storage providers
  • Analytics providers
  • Email marketing providers

We may also disclose your information:

  • When required by law.
  • To protect our legal rights.
  • During a business transfer, merger, acquisition, or sale of assets.

We never sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will promptly delete it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

Although we work to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Maintain your account
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Receive a copy of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence. Where required by law, we implement appropriate safeguards to protect your personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ERMANARIC

Email: hello@ermanaric.com

We will respond to your request as promptly as reasonably possible and in accordance with applicable laws.